Bereaved relations were requested to pay off state pensions that have been wrongly despatched to those who have died by way of the Division for Paintings and Pensions (DWP).
The DWP has showed it has no criminal proper to reclaim the cash however argues that it does so that you could offer protection to public finances.
Former Pensions Minister Sir Steve Webb says the letter the dep. sends out to households does no longer make it transparent the repayments are voluntary.
Over the last 5 years, the DWP mistakenly paid greater than £500m in state pensions and pension credit to the deceased, improving about part from bereaved relations.
This example can stand up if there’s a lengthen in reporting a loss of life – or within the DWP processing it – inflicting additional pension bills to be issued.
In consequence, a part of that cost would possibly duvet a duration after the individual has died.
In the newest 12 months, £144m was once overpaid in state pensions by way of the DWP after an individual’s loss of life because of not on time reporting.
The dept recovered £67.3m, leaving £76.7m in unrecovered overpayments.
Sir Steve, who’s a spouse at pensions consultancy LCP, used a Freedom of Data request to peer a replica of the letter the DWP sends out to households and executors.
It published that whilst the dep. asks for the cash to be returned to offer protection to public finances, it does no longer state that compensation is voluntary.
The previous minister mentioned he was once “surprised” to be told the letter does no longer explain that returning the cash is not necessary.
Sir Steve argued that this turns pension repayments right into a “lottery” the place some folks ship the cash again whilst others do not.
The previous Liberal Democrat baby-kisser, who served within the ministry between 2010 and 2015, warned the gadget disproportionately impacts probably the most susceptible, who is also grieving and not able to query the letter.
He known as for a “constant method”, urging the federal government both to protected a criminal foundation for improving overpayments or prevent taking advantage of “individuals who do not understand how the program works”.
Radio 4 Cash Field listener Dennis mentioned he have been “stuck out” by way of the process two times, after either one of his folks kicked the bucket.
Dennis defined that he adopted the letter’s directions to “settle all” his folks’ affairs.
He added that he “obeys the federal government and pays it” as he did not know the compensation was once no longer legally required.
Some other Cash Field listener, Jan, instructed the BBC that her overdue husband can be “completely beside himself” if he knew that over £250 of his pension have been paid again when it did not wish to be.
Jan mentioned she was once puzzled when she gained a letter from the DWP mentioning her husband have been overpaid, as she had knowledgeable them “instantly” after his loss of life.
“It was once provoking how it took place and [the way] the entire thing performed out,” she mentioned.
The Division for Paintings and Pensions mentioned in a commentary: “It isn’t our purpose to motive misery, alternatively, we now have a accountability to taxpayers to get well overpayments. We recognize this isn’t at all times conceivable.
“While there is not any criminal legal responsibility to pay off a debt of this kind, we recognise some folks shall be keen to pay off cash to which there was once no entitlement. We offer complete touch main points and inspire any person with considerations to name us.”
For extra in this tale concentrate to Cash Field at 12:00 GMT on BBC Radio 4 or make amends for BBC Sounds.