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John Lewis helps to keep bonus freeze regardless of benefit bounce


Tom Espiner

Industry reporter, BBC Information

grey placeholderGetty Images A woman examines a shoe in a John Lewis storeGetty Pictures

Store John Lewis has mentioned its body of workers won’t obtain an advantage for the 3rd yr in a row, regardless of reporting a bounce in annual income.

The worker-owned retail partnership, which additionally comprises the Waitrose grocery store chain, mentioned income rose by way of 73% to £97m closing yr.

Then again, it has no longer restored the body of workers bonus, pronouncing it could spend money on its industry and staff’ pay as an alternative.

Chairman Jason Tarry mentioned he used to be “decided to pay an advantage once we perhaps can” however that “depends on the place we’re on the time”.

An organization supply added that John Lewis had no particular thresholds or standards for reinstating the bonus.

The John Lewis Partnership employs about 69,000 other people, and previous this month it mentioned store staff would obtain a 7.4% pay upward push this yr.

However that is the fourth time in 5 years that John Lewis has no longer paid an advantage.

The string of freezes began in 2020 – the primary time it had scrapped them since 1953 – after it used to be hit by way of Covid lockdown retailer closures.

Charles Allen, a Bloomberg Intelligence analyst, mentioned the loss of bonus “were signalled”.

“I additionally suppose we need to put within the mild of some other large pay lift that is coming via consistent with the minimal salary bounce.

“After which after all, even though the companions do not see it, you have got an excessively huge upward push in employer Nationwide Insurance coverage as smartly.”

John Lewis used to be some of the signatories of a letter to the federal government closing yr, which mentioned the upward thrust in employer Nationwide Insurance coverage contributions from April would make Top Boulevard activity losses “inevitable”.

Mr Tarry mentioned on Thursday there might be activity losses within the coming yr, however so far as conceivable those will come via other people leaving their jobs and that position then no longer being crammed, and current workers being redeployed, fairly than redundancies.

He added that greater employer Nationwide Insurance coverage prices from April would price the industry £40m within the coming yr.

Within the yr to the top of January, Waitrose gross sales grew 4.4% to £8bn and the chain bought extra of its own-brand merchandise.

Eleanor Simpson-Gould, a retail analyst at GlobalData, mentioned that whilst Waitrose’s gross sales enlargement had lagged at the back of Marks & Spencer over the important thing Christmas length, it used to be forward of Tesco and Sainsbury’s.

She added the company had doubled its funding in decreasing costs for positive items.

“As meals inflation rises once more, Waitrose will have to be agile in protecting costs low on necessities and providing alternatives for customers to industry up,” Ms Simpson-Gould mentioned.

Gross sales at John Lewis’s division shops have been the similar as the former yr.

John Lewis mentioned that whilst it anticipated the industrial setting to be “difficult for our consumers and our industry” within the yr forward, it used to be nonetheless assured it would push up income.

John Lewis has been seeking to win again consumers with a restoration plan after a difficult few years that noticed it lower jobs and shut a number of shops.

In March 2024, it reported its first annual benefit after years of losses, but additionally mentioned it could no longer pay a body of workers bonus.

In September closing yr, it introduced again its “by no means knowingly undersold” value pledge, two years after leaving behind it.

Ahead of to begin with axing the pledge, body of workers have been nonetheless the usage of pencils, spreadsheets, and journeys to different retail outlets to stay monitor of competitors’ costs.

The corporate mentioned it now makes use of synthetic intelligence to trace competitor costs in bodily shops and on-line, and in addition to have a look at menu traits to lend a hand it make a decision its personal menus.



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