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Morrisons customers say Christmas deliveries and discounts down

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Morrisons customers say Christmas deliveries and discounts down


Morrisons has apologised after customers have been unable to get discounts on their shopping ahead of Christmas after a problem with the More loyalty card.

Some customers have also complained that their online orders have been cancelled.

The supermarket says loyalty card and click and collect orders are mostly affected.

“If More Card prices are not registering, we will apply a 10% discount to the customer’s entire shop,” a Morrisons spokesperson said.

They added that some home deliveries may be arriving late today, and that click and collect customers should wait for an email before going to the stores.

Social media users say their discounts are not working at the till, with one person posting a photo of an error message at the self-checkout, which reads: “We are really sorry some promotions and discounts are not working at this time.”

The Morrisons website also appears to be down, with error messages on some pages suggesting invalid or late responses from servers.

One X user said their Christmas food delivery, which included a turkey, was due to arrive this afternoon.

“I’ve rung customer services who said they couldn’t reinstate the order or offer me a delivery slot and there’s nothing they can do,” they told the BBC.

“I explained to them I’m very unwell, disabled and immunocompromised and I don’t drive and they just said they can’t do anything and offered me a ‘£10 good will voucher’. I really don’t know what I’m going to do.”

On the Morrisons Facebook page, people have also been commenting that Christmas deliveries they ordered a month ago have been cancelled.

“Half my Christmas shopping isn’t coming including the turkey and puddings and they were ordered a month ago,” one person commented under a post advertising discounts.

Others say they have been missing out on large discounts in store.

The supermarket has been advertising heavy discounts on Christmas dinner food, including vegetables, in the last week.

“I’ve just wasted an hour of my life shopping at Morrisons only to find out by checking my receipt that I’ve been charged £40 more than I should because the More Cards aren’t working. No communication at all, so loads have probably overspent without knowing,” wrote one user on X.

Today is predicted to be the busiest shopping day for supermarkets this year, according to retail analysts Kantar.

Sales at supermarkets are expected to reach over £13bn for the first December ever.

Morrisons is the fifth-largest market supermarket in the UK, according to Kantar, with 8.6% of the grocery market in the 12 weeks leading up to 1 December 2024.



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Why Vanuatu should brace for even more aftershocks after this week’s deadly quakes: A seismologist explains

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Why Vanuatu should brace for even more aftershocks after this week’s deadly quakes: A seismologist explains


Vanuatu
Vanuatu Harbor. Credit: Pixabay/CC0 Public Domain

The death toll from Vanuatu’s earthquake disaster continues to rise, with international search and rescue operations underway to help people hit by the initial quake and its aftershocks.

On Tuesday afternoon, a powerful earthquake struck 30 kilometers off the west coast of Efate, the main island of Vanuatu. At a magnitude of 7.2 and a depth of just 50km, the earthquake damaged many buildings and injured dozens of people in Port Vila, the Pacific nation’s capital.

Since then, there have been numerous aftershocks at nearly the same location, including a magnitude 5.5 this morning, further adding to the devastation and injuries.

Based on previous experience, here’s what we might see next.

How long could the aftershocks continue?

At 7.2 magnitude, yesterday’s quake is considered a major earthquake.

The several aftershocks of magnitude 5 in the same area are typical of an aftershock sequence—the series of smaller earthquakes that tend to follow the large one, known as the mainshock.

In fact, for this particular earthquake at a magnitude over 7, we would expect at least a few aftershocks in the range of magnitude 6 as well. In a typical aftershock sequence, there would be ten times as many aftershocks in the magnitude 5 range, and ten times as many again in magnitude 4, and so on.

This pattern can continue for weeks to several months, or even longer, with the magnitude and frequency of earthquakes typically diminishing with time.

Could a bigger earthquake still occur?

There is a very small chance that an earthquake bigger than yesterday’s 7.2 might still occur. In this case, yesterday’s earthquake would have been a “foreshock”—a smaller earthquake preceding a larger one.

However, this is not very common. Only in about 5% of cases will a major earthquake of such magnitude be a foreshock to an ever larger one.

Does the Ring of Fire have anything to do with this?

Vanuatu sits within the Ring of Fire—a belt of tectonic activity that surrounds the Pacific Ocean, thanks to a series of plate boundaries around the Pacific plate.

Its name comes from the volcanoes associated with subduction along the margins. Subduction is when one tectonic plate is pulled beneath another.

The Pacific plate and the Australian plate meet to the immediate west of Vanuatu. The Australian Plate is being subducted—it dives beneath the Pacific plate at a rate of about 80 to 90 millimeters a year, which makes it quite a fast-moving plate boundary.

The Solomon Islands, Fiji and Tonga are also on this plate boundary, as is New Zealand to the south.

In regions prone to earthquakes due to subduction, it’s possible to have earthquakes above magnitude 8. However, there are none above this magnitude in historical records for the region of Vanuatu.

While yesterday’s earthquake will continue to produce aftershocks, these will occur in the vicinity of the mainshock.

Of course, earthquakes elsewhere on the plate boundary are always possible, but these distant events won’t be as a result of yesterday’s earthquake.

How often do earthquakes hit Vanuatu?

Earthquakes are common in Vanuatu, due to the aforementioned Ring of Fire. Since 1990, there have been 11 earthquakes with a magnitude greater than 7 within 200km of yesterday’s event.

In 2010, a 7.5 magnitude quake struck just 40km from Port Vila at a depth of 35km, generating a small tsunami. However, no deaths or injuries were reported.

The last time an earthquake sequence had a significant death toll in Vanuatu was in November 1999, when a shallow quake of magnitude 7.5 occurred off the coast of the volcanic island Ambrym, triggering a tsunami.

At this particular plate boundary, earthquakes can be as deep as 300km or so. The deeper the earthquake, the less damage it’s going to cause, because it’s further away from the surface and therefore causes weaker shaking.

That’s another reason why yesterday’s earthquake near Port Vila was so damaging—it was reasonably shallow for a plate boundary region, and produced very strong ground shaking.

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Kemi Badenoch says there is no ‘quick fix’ for Conservative Party

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Kemi Badenoch says there is no ‘quick fix’ for Conservative Party


Today’s Amol Rajan presses Kemi Badenoch on policy timeline

Tory leader Kemi Badenoch has insisted she will not be rushed into policy positions, claiming there is no “quick fix” following the party’s defeat in July’s general election.

Badenoch became the party’s sixth leader in less than nine years when she was elected at the start of November.

In an interview with BBC Radio 4’s Today programme, she said the public “kicked out” the Conservatives because the party was not trusted and did not deliver, adding building trust is “something that takes a while”.

Badenoch also dismissed concerns that her approach of not pinning down policy positions could leave a vacuum that might be filled by Reform UK.

Speaking to Amol Rajan, Badenoch said: “Reform is saying stuff because it hasn’t thought it all through. You can give easy answers if you haven’t thought it all through.

“I do the thinking and what people are going to get with new leadership under me is thoughtful Conservatism, not knee-jerk analysis.”

“We are about what we are for, not just what we are against,” she said earlier in the interview.

Badenoch said she would not “rush out” policy positions within six weeks and people would need to be “patient”, but that she wanted to ensure people could believe she was telling the truth so she could earn their trust.

In response, Reform leader Nigel Farage said the Conservative leader “doesn’t understand that the level of betrayal means that the Tory brand is broken. She personally bears heavy responsibility for this”.

During the leadership contest, Badenoch deliberately avoided specific policy positions, focusing instead on Conservative “principles”.

But some in the party – including Tees Valley Mayor Ben Houchen – have warned against leaving a void on key issues such as migration that could be filled by Reform.

Houchen told the BBC this month there was a “big opportunity” for the Tories because Prime Minister Sir Keir Starmer had “left the field” on the issue of migration, and called for the party to put forward a “sensible narrative”.

‘Let people down’

In the interview, Badenoch acknowledged again that her party had “let people down” in the area of migration.

She said the numbers were too high, having previously pledged to put a cap on arrivals into the UK – though she has not specified what level she would consider acceptable.

Net migration hit a record in the year to June 2023 – with the difference between those arriving in the UK and leaving standing at 906,000 according to the Office for National Statistics (ONS). The net figure dropped to 728,000 in the year to June 2024.

The previous Conservative government’s key migration policy was the Rwanda deportation scheme designed specifically to deter small boat crossings.

No flights were able to take off to the east African country before July’s election after numerous legal challenges, and Labour swiftly scrapped the scheme after winning power.

The new government has focused on tackling the criminal gangs involved in people smuggling, with Sir Keir announcing an extra £75m to go to policing UK borders in November.

At a press conference last month, Badenoch said the Conservatives still believed a “deterrent” was necessary but did not commit to a revival of the Rwanda scheme.

In the Today interview, Badenoch also acknowledged the local elections scheduled for May next year would be difficult for her party, but said it was a marathon not a sprint.

She said: “The Conservative Party is under changed leadership and I think that the voters will start to see that, but it’s going to be slow and steady. It’s the tortoise strategy, not the hare.”

Musk ‘challenge’

Farage told the BBC last week that Reform was in “open negotiations” with US billionaire Elon Musk about donations to the party.

Mr Musk will hold a role within the US government from January with President-elect Donald Trump appointing him as lead for the Department of Government Efficiency (Doge).

Asked whether she was concerned about the prospect of Mr Musk donating to Reform, Badenoch downplayed the possibility it would happen but said she “believes in competition”.

She said: “So I think that if Elon Musk is giving a party, a competitor party money, then that is a challenge for me to make sure that I raise the same.”

She said it might be “counterproductive” for Reform, claiming people in the UK “don’t necessarily like to see politics being bought”.



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Max Purcell: Wimbledon men’s doubles champion provisionally suspended after anti-doping breach

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Max Purcell: Wimbledon men’s doubles champion provisionally suspended after anti-doping breach


Two-time Grand Slam doubles champion Max Purcell has been provisionally suspended after admitting a breach of anti-doping rules.

The 26-year-old Australian has taken a voluntary suspension after admitting breaking World Anti-Doping Agency (Wada) rules relating to the “use of a prohibited method”.

Purcell, whose major titles came at Wimbledon in 2022 and this year’s US Open, said he had “unknowingly received” an intravenous infusion of vitamins which was above the 100ml limit allowed by Wada.

Purcell said he alerted the International Tennis Integrity Agency (ITIA) – the independent body which enforces Wada rules – after the issue came to light when he received medical records last week.

“This news was devastating to me because I pride myself on being an athlete who always makes sure everything is Wada safe,” he said.

“I volunteered the information to the ITIA and have been as transparent as possible to put this issue behind me.”



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Kate Cross returns as England name Women’s Ashes squad

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Kate Cross returns as England name Women’s Ashes squad


“We have named balanced squads for this Ashes with a good mix of youth and experience. Ashes series are always special,” said England head coach Jon Lewis.

“We want to go there, play our way and are all excited about the challenges ahead.”

Maia Bouchier and Nat Sciver-Brunt, who both scored Test centuries against South Africa, Lauren Bell, Charlie Dean, Sophia Dunkley, Sophie Ecclestone, Lauren Filer, Amy Jones and Danni Wyatt-Hodge will play in all three formats.

England begin their tour with a 50-over warm-up match against Governor General’s XI on 9 January before ODIs in Sydney, Melbourne and Hobart.

The T20 series, beginning on 20 January, will be played in Sydney, Canberra and Adelaide followed by the Test at Melbourne Cricket Ground starting on 30 January.

The 2023 Ashes ended in a draw as England won both the white-ball series after losing the Test.

England ODI squad: Heather Knight (captain), Tammy Beaumont, Lauren Bell, Maia Bouchier, Alice Capsey, Kate Cross, Charlie Dean, Sophia Dunkley, Sophie Ecclestone, Lauren Filer, Sarah Glenn, Amy Jones, Nat Sciver-Brunt, Danni Wyatt-Hodge

England T20 squad: Heather Knight (captain), Lauren Bell, Maia Bouchier, Alice Capsey, Charlie Dean, Sophia Dunkley, Sophie Ecclestone, Lauren Filer, Danielle Gibson, Sarah Glenn, Bess Heath, Amy Jones, Freya Kemp, Linsey Smith, Nat Sciver-Brunt, Danni Wyatt-Hodge

England Test squad: Heather Knight (captain), Tammy Beaumont, Lauren Bell, Maia Bouchier, Kate Cross, Charlie Dean, Sophia Dunkley, Sophie Ecclestone, Lauren Filer, Bess Heath, Amy Jones, Ryana MacDonald-Gay, Nat Sciver-Brunt, Danni Wyatt-Hodge



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